Survey findings: patients are highly satisfied with the Carl Theodor Eye Hospital.
For many patients, the search for a new doctor or the right hospital is a difficult task. The online portal the “Weisse Liste”(White List) was set up in 2008 to provide some assistance in this regard. It is a joint project between the Bertelsmann Foundation and the largest German patient and consumer umbrella organisations.
Commissioned by the Weisse Liste, the AOK and the Barmer GEK, the most comprehensive patient survey to date was carried out last year. More than a million health insurance patients were asked to assess their hospital stay. Patients of the Carl Theodor Eye Hospital were also asked about how satisfied they were with the medical care and the nursing support.
The eye hospital achieved an outstanding overall recommendation of 95%, placing it well above the German national average of 82%.
You can now call up the results of this survey online under www.weisse-liste.de. Not only does this feedback provide an independent guide for patients, ensuring the greatest possible transparency, it also shows the hospitals where they can make further improvements.